CRM AdminAssist by xRM3 keeps your CRM and CRM users productive and efficient. We provide a level of service designed to reinforce and facilitate your mission critical CRM business processes. User adoption and satisfaction will increase with the ability to access consulting support and administrative services on an as-needed basis. Think of it as an ongoing “wellness” program that keeps your staff leveraging the maximum power of Dynamics CRM.
• Unlimited CRM AdminAssist services for a fixed monthly fee
• Admin level calls – new User, view not working, etc.
• Basic System Views, Queries, “how do I…” assistance
• Monthly training webinars
• Proactive system reviews
• Best practice tips, direction, CRM road map strategy
• User adoption recommendations and strategy
• Response time of 3 hours or less on cases submitted by 2:00 PM Pacific
• Support via phone, email, and online meeting
• Response hours Monday through Friday — 7:00 AM to 5:00 PM Pacific
• xRM3 listed as your Dynamics CRM Partner of Record
• Annual Agreement required, billed monthly
• Pricing based on licensed Dynamics CRM User count
• Discount for advance annual payment in full