Viewing posts categorised under: Microsoft Office 365

Dynamics 365 and Outlook — Artificial Intelligence Speeding Up Your Sales Process

Posted by Mark Abes in Dynamics CRM, Microsoft Dynamics 365, Microsoft Dynamics 365 Data, Microsoft Dynamics 365 for Sales, Microsoft Office 365 | 0 comments


I recently provisioned a new Dynamics 365 demonstration environment for a prospective client. The environment included Office 365. I sent a sample email from my account to the user in the demo environment. My goal was to simply show how easy it is to sync emails to Dynamics 365 and create Lead or Contact records from the email. I was very impressed to see the practical application of Artificial Intelligence within Outlook, plus some much-improved integration points with Dynamics 365.  

Microsoft Dynamics CRM and Office 365 – The Seller’s Total Solution

Posted by Mark Abes in Dynamics CRM, Microsoft Dynamics CRM, Microsoft Office 365, Sales Process Management | 0 comments


Microsoft has done an amazing job integrating Dynamics CRM 2015 Online and Office 365 to create the total end-to-end productivity solution for sellers. Now with Office 365 and Dynamics CRM Online Update 1, there are a bunch of new synergies that take sales productivity to a whole new level.  

Follow Us

About Us

xRM³ has been implementing Microsoft Dynamics CRM since beta-version 1 in 2002. We understand that success in CRM is not just about technology—it is about supporting the business process that drives your revenue and customer satisfaction. Dynamics CRM excels at leveraging good process to be effective... Read More

Looking for Tips and Tricks?

If you are looking for our Tips and Tricks blog posts for Dynamics CRM, please check out our CRM AdminAssist blog. Engaging posts from our consulting team experts full of actionable information for users and administrators.